Current Positions

Contact

Address
Endicia
247 High Street
Palo Alto CA 94301-1041
Directions

hr@endicia.com
(650) 321-0356 fax



Jobs

Located in downtown Palo Alto, California, Endicia, A Newell Rubbermaid Company, offers challenging work in an easygoing environment. Fueled by chocolate, Friday pizza and Cokes from the antique vending machine, Endicia offers a culture that encourages self-sufficient, innovative and independent problem-solvers. We employ an outstanding mix of people with diverse skills and backgrounds. To encourage and reward both individual and team performance, we offer a comprehensive compensation package. Compensation includes base pay, variable pay (bonuses and profit sharing) and a variety of employee benefits.

Endicia is an equal opportunity employer.

Endicia (A Newell Rubbermaid, Inc., company) is the leading provider of Internet Postage, with over $1 billion of postage printed, 40 integrated partners, and 25 years of experience in the postal industry. Endicia’s PC and Mac applications allow users to print postage and shipping labels for all mail classes, domestic and international. Endicia’s shipping functionality includes discounted Delivery or Signature Confirmation, discounted insurance, hidden postage amounts, and pre-filled customs forms. Endicia’s APIs allow developers to integrate postage printing into a variety of applications, including web-based services. Endicia’s PictureItPostage service allows businesses and individuals to print customized postage with their logos, images, or pictures.

Current Job Openings Include: (list updated 10/15/08)



Software Engineer   job# 0801532

This application development position will be responsible for many components of Endicia’s Platform Applications and core back-end infrastructure.

Essential Duties

  • Development of internal auditing, reporting and customer support tools
  • Monitoring of current back-end applications to ensure 24x7 operations and scale for growth – anticipating performance or capacity bottlenecks and correcting them prior to a problem
  • Enhancements to current automated billing invoicing, and postage systems
  • Development and support of our EDI processes to external sources for payment processing, partner/vendor interfaces and regulatory requirements
  • Development of API’s/Web-services for our client applications as well as direct interface for customers
  • Creation and maintenance of documentation for supported applications and interfaces.
  • Excellent troubleshooting skills for all applications and environments
  • This position requires as the ability to independently analyze software/system problems and the ability rapid implement the appropriate software solutions
  • Other duties as assigned

Qualifications

  • BS or MS in computer science or related field
  • 2+ years application development
  • Strong familiarity or expertise in C, C++, Visual Basic, C# and .Net applications.
  • Expertise in developing web-services, SOAP, ISAPI and/or .NET/ASP applications
  • Fluency in XML and SQL
  • Fluency in Windows server OS’s: 2000, 2003
  • Bonus knowledge: ADO, multi-threading web interfaces, Windows scripting, load balancing, COM/DTC technologies, Java, and AJAX
  • Experience with mission critical systems and appropriate business practices to ensure smooth, uninterrupted operations of such systems
  • Appropriate skills to work closely and effectively with development staff, partners, vendors and management

Preferred Qualifications:

  • Consumer Products Industry Experience

Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.

To apply, please go to: www.newellrubbermaid.jobs


back to top

Technical Support Representative   job# 0801629

Essential Duties

  • Respond to customer phone and e-mail support requests in a timely, efficient and professional manner
  • Maintain expert-level knowledge on the features and business application of the company’s product line
  • Perform troubleshooting to identify causes and recommend remedies to user issues
  • Provide written and/or verbal instruction to users to correct problems
  • Perform quality assurance testing and record issues found
  • Write help files and user instructions for new application features
  • Research solutions to common user issues and create appropriate technical notes
  • Responsible for making decisions re closing/terminating accounts, refunding money & postage to customers, handling financial information, upgrading buying power of customers
  • Performs other related duties as required

Qualifications

  • At least two years experience providing customer support through phone and/or email.
  • Excellent written and verbal communication skills.
  • Strong project management skills.
  • Experience with a range of operating systems, primarily Microsoft and/or Macintosh.
  • Experience installing and troubleshooting the installation of software
  • Proficient in MS Office packages.
  • Good time management, telephone and customer service skills.

Preferred Qualifications

Consumer Products Industry Experience

Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.

To apply, please go to: www.newellrubbermaid.jobs


back to top

Program Manager   job# 0800964

Description

Manage the execution of the activities relating to the US Postal Service relationship and the teams associated with growing the parcel volume and number of customers in the parcel shipping space using Endicia products and services. Activities will include field sales and customer focused marketing projects, sales support efforts, integration activities and communication plans.

Responsibilities

The responsibilities of this position will include but are not limited to:
  • Manage and support the activities surrounding the marketing and sales efforts to grow the High Volume Shipping segment. Assist in development and lead execution of plans.
  • Assist in managing the relationship with high profile partners such as the US Postal Service.
  • Coordinating with Marketing and Sales teams to plan and execute related activities
  • Develop specific near term marketing plans and longer term activities that deliver on the overall business objectives
  • Initialize and prioritize projects within sales and marketing; sales support and customer integration efforts.
  • Contribute to the development of an integrated marketing and sales strategy
  • Maintain expert-level knowledge on the features and business application of the company’s product line

Qualifications

The position requires the ability to work with a variety of disciplines surrounding a software product and interface to field sales and execute on efforts to grow the shipping business. Superior analysis, writing and communication skills are essential. Strong project management skills are also required.
  • 4+ years related experience – project management, product marketing, sales, management
  • Strong Project Management Skills. Must be able to handle multiple projects simultaneously
  • Ability to work with both internal marketing, sales,and technical resources and external sales organizations.
  • Demonstrated leadership, communication and teaming skills
  • Self-starter, organized, flexible, customer focused, strong business sense
  • Ability to understand a decision's impact on other areas of the business
  • Ability to learn quickly and to communicate about new technologies in a fast paced environment
  • Ability to monitor progress, escalate issues, manage risks and control changes agreed upon plans
  • Excellent analytical skills with the ability to proactively recognize issues and develop new processes/programs to exceed expectations

Acceptable Experience and Training

  • Experience in parcel shipping or carriers such as UPS, FedEx, DHL or USPS is a plus.
  • Bachelor’s or Masters degree in Marketing or Business Administration.

Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.

To apply, please go to: www.newellrubbermaid.jobs


back to top

Marketing Associate   job# 0801290

Summary of Position

Work with internal and external resources to plan, coordinate and execute marketing projects, campaigns and programs in support of Endicia’s products, services and objectives.

Essential Duties

  • Contribute to the development of an integrated marketing strategy including, but not limited to: benchmarking, market segmentation, targeting, communication strategies and execution
  • Identify emerging market segments
  • Developing and managing databases
  • Developing and executing direct mail and email marketing campaigns
  • Manage affiliate marketing program
  • Assist with developing advertisements for Endicia products
  • Collect and analyze customer demographics
  • Assist with pre- and post- tradeshow activities
  • Other duties as assigned

Qualifications
Required Knowledge, Skills and Abilities

  • Must have exceptional written and oral communication skills
  • Excellent interpersonal skills to effectively and professionally work with coworkers, vendors and customers
  • Advertising or direct marketing experience
  • Must be able to handle multiple projects simultaneously
  • Ability to apply analytical tools to market analysis

Acceptable Experience and Training

Bachelor’s degree in Marketing or Business Administration. 1-3 years experience working in a marketing environment. Proven ability to work effectively in a team environment. Experience working with Excel, PowerPoint, Word and Internet research tools.

Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.

To apply, please go to: www.newellrubbermaid.jobs


back to top


Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, BernzOmatic, Rubbermaid, Graco, Calphalon, Goody, and Teutonia.

Customer Referral Program


Refer a friend
get a free month of service.
Become an affiliate
earn cash for referrals.
Endicia Postage




© Copyright 2000-2008, Endicia, a Newell Rubbermaid brand. All rights reserved.